LightInTheBox Opinie 2024 | Trustindex.io (2024)

Never receivedI never got my item but they did give me a full refund and apologized.

It’s a Scam

Rubbish CompanyI bought 3 dresses last August for a Vintage Festival - only one was suitable when they arrived so arranged to send two back & get a Refund - They offered me all sorts of Refunds & Offers & I was back & forth for months with them. I eventually accepted an 80% Refund which I would receive once they received the goods back. I sent them back at my own cost but have not had any Refund!! The dresses I sent back in September landed back on my doorstep yesterday (13/2/24) 5 months later!!!!!

ScammersThis site is a scam be careful buying from them. I bought a coat in November. Color was different and size was too small. Contacted them to ship item back. They tried to offer me all sorts of discounts ect, they eventually agree to refund me the entire amount. It’s now Jan and I still have not received my refund, when I contact them I get told they refunded and that I should contact my bank which of course I did. My bank asked for proof they sent me a slip showing the money was refunded but shows an acc number that is not mines. All they keep saying is contact your bank. Don’t but here!!! 🤬😤

Refund Information NOT included with package!Delivery times too long and when received expensive dress bundled in a bag. Sizing is terrible. NO information included on how to return. I have been spending a huge amount of computer time trying to find out HOW to return this dress. I have a lot of money to receive back. So far, terrible company to do business with. Will NEVER order from them again!!

AvoidI ordered some heated socks but my wife bought some before they arrived, so I asked to return them about 10 days later.I was told that their terms were 7 days and that I couldn't return them. I looked at the link in the email and it said 14 days. When I challenged them they said I could return the item - to China- at my own expense and it would cost up to $40 (for an item that cost £28) so obviously not worth it.Because the terms quoted are in breach of uk law I can claim back on my credit card.Do yourselves a favour and use Amazon - it might be a few quid more expensive but at least you avoid having to deal with a cowboy company like this.

Ne rendeljNagyon soká küldték, méret- és minőségi problémákkal. Visszaküldés 4-6 hét, Ázsiába, drágábban mint maga az áru. Javasolják, hogy tartsd meg.

Poor quality2 hoodies arrived a month late, should have been cotton but was a poor substituted polyester and completely shapeless. Refund policy was non-existent as was trying to make a deal with 20% off 30% off and keep the item or alternatively pay postage for only buy certain couriers to return the items and wait for a refund. Needless to say PayPal stepped in in order to get my refund

If you want cheap crap this is the site for youAvoid this company like the plague .More Chinese crap. I bought a pair of hiking trousers described as warm, waterproof and windproof. What I received was a micro thin pair of nylon trousers of very poor quality and size. I have to give one star to complete the review. Trying to get a refund is just impossible, offered a 50% voucher to add insult to injury. Save your time and money. I will stick to Amazon for excellent service and no quibble prompt returns and refunds, light in the box , more like - S**te in the box

Scandulous daylight robbersTotal SCAM! They give you a list to choose from as to why you wish to RETURN but then present you with a long paragraph that amounts to NO, but you can have 10% off your next order. DO NOT WASTE your money or time on these SCAMMERS. Best to stick with Shein or even Temu. At least you can trust those 2 companies to demonstrate ingregity with their customers and honour ALL requests for returns/refunds made within the specified timeframe.

Returning Wrong Size Complicated

HORRIBLE COMPANYThis boot is very lovely. It arrived fasted. But didnt fit. It was too small. To return any product from Lightinthebox is a hastle. They dont refund you the full price and if you get store credit you cannot purchase anything that is the same cost as your store credit. You have to buy something 3x more than your store credit. Who does this!!! This company is a rip off. As soon as I am done resolving this return with them, I WILL NEVER PURCHASE ANYTHING ELSE FROM THEM. I suggest you dont either!!!

Disappointed, horrible fit and quality with no return address

Never ever!I ordered a coat, still advertised as "warm witner jacket", highlighted by a photo totally different in every possible way from the one I got delivered yesterday. The one on the website well-cut with vivid colours, the item they have sent is shabby with faded patterns and of the lowest quality imaginable.Lightinthebox might be suitable for buying kitchen utensils, gardening tools or even bags but as for clothing, I suggest you try something else, don't be taken in by the photos.